Hirsch’s, the biggest independently owned appliance and electronics retailer in Southern
Africa have just purchased their second store in the Cape – and the twelfth branch in the country – in the Helderberg area in Somerset West. Commented COE of Hirsch’s, Margaret Hirsch “Our branch in the Cape – in Milnerton – is doing extremely well, with a customer base spread throughout the Cape. We wanted to make it easier for people coming from the Strand area to get to us, and found the perfect spot in Somerset West.” The new branch is situated in Dynagel street, opposite the Somerset West Shopping Mall, and will be open for business by the middle of September.
Hirsch’s Centurion invited customers in for 67 minutes Zumba session on Mandela day! Despite the biting cold, the support was overwhelming and four Zumba instructors, Maggie Kunou, Lee Miller, Tammy Pletschke and Reggi Seloane were ready to put everybody through their paces for 67 minutes.
With the Zumba enthusiasts donating a toothbrush and toothpaste as their entry fee in aid of needy children – and in remembrance of Mandela – the day was not just fun, but a way to contribute to the “67” minutes of good.
The toothbrushes and toothpaste tubes that were collected from the event will be donated to the Viva Children’s Foundation to help ensure that every child has a happy, sparkling smile on their face.
At a recently held business women’s networking event that was held at Hirsch’s Centurion branch, The ‘Margaret Hirsch Women in Business Achiever Award’ finalist was announced as Martie Kruger the owner of Martie’s Salon. Martie is also an Annique Distributor, and has won four overseas trips as a result of her successful selling. She received a certificate and a R500,00 Hirsch’s voucher and is goes forward to the finals of the competition – the winner will be announced in February 2016.
The Guest Speaker at the event was Sarah Bauling, professional speaker, MC and author of the newly released book “Loyal Raving Fans”.
With 19 years of experience in sales and customer care she has ‘walked the talk’ in terms of understanding what makes customers tick. Her message was titled ‘The Magic of Customer Service’ and she explained how applying the basics in your business can turn potential customers into ‘loyal, raving fans’ who ultimately make you and your business more profitable.
Sarah shared the 3 ‘M’s’ in business:
Mindful – being aware of why a customer would do business with you; what their expectations are as well as what their fear might be in dealing with you.
Manners – the importance of Thank You and Please – making your customers feel valuable.
Maximise – ensure that your customers know why they should be dealing with you and that they understand all the benefits you can offer. This in turn will result in referrals.
Afterwards there was ample time to network with likeminded business women and make new connections.
“Magdeline is my ‘Earth Angel’, arriving – rain or shine – with the biggest smile every working day. She is my inspiration!” These were the inspirational words of Bridget Hill, employer of Hirsch’s Centurions Domestic Worker of the Month winner, Magdeline Kutumela.
Said Bridget: “She has been working for me for ten years – and has been totally loyal and supportive. I have grown to love her and have developed a deep respect for her.”
The R300.00 Hirsch’s gift voucher, together with a certificate, were handed to a very proud Magdeline by Training Manager, Rudi Louw, at the monthly Domestic Worker Training Course. The course is held to empower and upskill Domestic Workers – teaching them the basics of cleaning and also the workings of the different appliances.
Commented Hirsch’s Joanne Brunette, “ The highlight of today’s training was a visit to the Bedroom Boutique, where Naomi Durham explained the importance of using a mattress protector and vacuuming one’s mattress regularly. Quade Harty from AEG demonstrated the different Vacuum cleaners and how to clean and replace filters. He also educated the ladies on proper iron usage, and on the new Safety iron from AEG.
With the Ellies renewable energy range you can start saving water, energy – and money and most importantly help to lay the foundation for a healthier planet.
KITCHEN DUAL FLOW REGULATOR –
- Retro fit a kitchen tap with a kitchen flow regulator and you will save up to 6 litres per minute.
- Retro fit your shower with the wide range of shower heads that will save up to 10 litres of water per minute. They will also keep your water hot for longer – saving energy
TOILET FLUSH SAVER
- Retrofit a single flush toilet cistern with a toilet flush saver and save up to 60% water. If you flush up to 4 times a day – you will save up to 7,500 litres
Front loader washing machine are far more water efficient than top loaders. They also wash clothes a lot cleaner!
A dishwashing machine uses a lot less water than sink washed cutlery, crockery and pots. Sink washing uses up approximately 40 litres of water for a family of five. A dish washer would use 10 – 12 litres for the same amount of items.
Ellies Shower Heads and adaptors, available from Hirsch’s are far more water efficient than standard fittings. Try the 47616 and the 35366. The toiler flush saver is also an excellent water saving product – stock code 35376
See our Website for more detail
Hirsch’s Centurion once again hosted a successful Business Networking Morning, with almost 80% of those in attendance being business owners and entrepreneurs.
Our guest speaker, SJ Pretorius spoke on ‘5 Essential Time Horizons for a Practical Strategic plan’.
SJ is a Passionate Business Coach, owner and founder of Ubequity Coaching and Mentoring. His latest customer’s Sales Team saw an average monthly sales increase of 40% in 6 months. SJ is also the BNI Tshwane-Area Director Consultant, and is a sought after Master of Ceremonies.
He shared on various tools which he has adapted from the book ‘Mastering The Rockefeller Habits’ by author Verne Harnish ©2002. Importance is placed on firstly determining what your Core Values and Beliefs are: “when your values are clear, all your decisions are easier”. Some of the other principles touched on where:
Targets (Where) – Measuring Revenue, Profitability and Market value
Goals (What) – Where do you want your Organisation to be one year from now
Actions (How) – How you plan to meet your targets and goals
Immediate Execution – Daily and weekly micro-goals, and making sure that you are held accountable for these
The feedback afterwards was very positive, with one of our guests, Lelanie Greef (who holds her Master Degree in Strategic Planning) stating: “all the principles touched on by SJ ring true, and are essential in ensuring your business is run effectively”.
With opportunity given to all guests to give a 30 second presentation of their business, invaluable business contacts were made. This opened the door for effective networking on a more informal basis afterwards.